How to resend or re-invite a candidate
If a candidate needs to receive their interview link again or redo part of their interview, there are a few simple ways to handle it. The right method depends on whether the interview has been completed or not. šš
1. Resend the same link (candidate has not completed the interview)
Go to your position on Hireflix and open the tab. Below each candidateās details, you will see their unique interview link. Simply copy that link and email it directly to the candidate so they can complete their interview.
Be careful to copy the correct link, as each candidate has their own unique link.
2. Let a candidate redo answers (candidate has already completed the interview)
If a candidate has already submitted their interview but you need them to redo one or more questions, you can delete their previous answers so they can reuse the same link.
Open the candidateās interview, click on the Delete answer icon next to the question(s) you want them to redo, and confirm. The candidate can then access the same link again to answer only those deleted questions.
This method is the best option if you are using an ATS integration, since it allows the results to sync back seamlessly once the candidate resubmits.
You can watch a short video that explains this process here:
3. Start fresh by deleting and re-inviting
If the candidate never completed their interview and you prefer to send a completely new invitation, you can delete their existing invite and create a new one. The candidate will then receive a new email with a new link.
Keep in mind that creating a new link is a clean restart and will not be connected to the candidateās previous record in your ATS integration.
Summary
- Candidate not completed: copy and resend their existing link.
- Candidate completed: delete one or more answers to let them reuse the same link.
- Candidate needs a fresh start: delete and re-invite to send a new link.
If you need any assistance, contact us anytime at support@hireflix.com.
